Frequently Asked Questions
Are your vintage handbags authentic?
Every handbag sourced from 1211Luxury is 100% authentic. Each handbag goes through two authentication processes to ensure verification of the bag. We vouch for their authenticity with a full money back guarantee, so you may purchase with confidence. Your trust is our primary priority at 1211Luxury.
Is consignment available here?
Unfortunately, we do no engage in consignment. However, we will buy your bag!
What is the refund and return policy?
Due to the vintage nature of the item, there are NO REFUNDS OR EXCHANGES. Please carefully, and thoroughly review any item before purchasing. Review minor signs of wear from previous owner. All sales are final.
Where does your handbag inventory come from?
Each handbag is sourced from reputable, 100% authentic, secondhand designer handbag suppliers, and auctions.
How can I tell the condition of the item?
1211Luxury is deeply committed to sourcing high quality items and providing high quality items to our customers. We are very transparent with every item sold and purchased at our shop.
We rank the items from Grade A- Grade D.
Grade A: Store bought like condition, may have a display mark.
Grade B: Like new, flaws are minor, great condition.
Grade C: Shows signs of wear.
Grade D: Visibile moderate imperfections.